How to set up an item to sell in Dynamics 365 Business Central

In this video, you'll learn what information you need to provide when you create a new item. Items along with other products, are the basis of your business and the goods or services that you trade in.

Register New Items

Items, among other products, are the basis of your business, the goods or services that you trade in. Each item must be registered as an item card.

Item cards hold the information that is required to buy, store, sell, deliver, and account for items.

The item card can be of type Inventory, Service, or Non-Inventory to specify if the item is a physical inventory unit, a labor time unit, or a physical unit that is not tracked in inventory. For more information, see About Item Types.

An item can be structured as a parent item with underlying child items in a bill of materials (BOM). In Business Central, a bill of material can be either an assembly BOM or a production BOM, depending on its use. For more information, see Work with Bills of Material.

If you purchase the same item from more than one vendor, you can connect those vendors to the item card. The vendors will then appear on the Item Vendor Catalog page, so that you can easily select an alternate vendor.

Items that you offer to your customers but you do not want manage in your system until you start selling them can be set up as catalog items. Catalog items are not to be mistaken with regular items of type Non-Inventory. For more information, see Work with Catalog Items.


If item templates exist for different item types, then a page appears when you create a new item card from where you can select an appropriate template. If only one item template exists, then new item cards always use that template.

To create a new item card

  1. Choose the Lightbulb that opens the Tell Me feature icon, enter Items, and then choose the related link.

  2. On the Items page, choose the New action.

  3. If only one item template exists, then a new item card opens with some fields filled with information from the template.

  4. On the Select a template for a new item page, choose the template that you want to use for the new item card.

  5. Choose the OK button. A new item card opens with some fields filled with information from the template.

  6. Proceed to fill or change fields on the item card as necessary. Hover over a field to read a short description.


In the Costing Method field, you set up how the item's unit cost is calculated by making assumptions about the flow of physical items through your company. Five costing methods are available, depending on the type of item. For more information, see Design Details: Costing Methods.

If you select Average, then the item’s unit cost is calculated as the average unit cost at each point in time after a purchase. Inventory is valuated with the assumption that all inventories are sold simultaneously. With this setting, you can choose the Unit Cost field to view, on the Average Cost Calc. Overview page, the history of transactions that the average cost is calculated from.

You can view or edit special prices or discounts that you grant for the item if certain criteria are met, such as customer, minimum order quantity, or ending date. You do this by choosing the Set Special Prices or Set Special Discounts actions. Each row on, for example, the Sales Prices page represents a special price. Each column represents a criterion that must apply to grant a customer the special price that you enter in the Unit Price field on the Sales Prices page. For more information, see Record Sales Price, Discount, and Payment Agreements.

The item is now registered, and the item card is ready to be used on purchase and sales documents.

If you want to use this item card as a template when you create new item cards, you can save it as a template. For more information, see the following section.


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